I would like to introduce myself. My name is Moria Levy, my age is 43, and I am the founder and manager of ROM Knowledgeware, an Israeli firm focused in Knowledge Management. I founded the company nine years ago. I also have a husband (Ran), four children (Or, Sapir, Tomer and Kfir), a dog and a parrot.
I write a lot, mostly in the Hebrew KM magazine 2know. I write many years (nearly a decade). I write on what I do- Knowledge Management. Up till now I wrote as I was educated in the university. My writing focused on Knowledge Management methodologies and was aimed mainly to people in organizations that deal with KM. As I wrote in Hebrew, this meant a unique group of a few thousands of people. My writing never spoke about me. I kept a distance leaving "Moria", the person, behind. So I was taught to be honorable. The person is of no interest; what is interesting is what he or she are writing.
The last year I'm feeling a change. One can find a lot of personal writing on the net. This trend started before, but on 2007 it has expanded rapidly. Like in other disciplines, we assimilate the understanding that connection between the rational and the emotional has a special potential. It enables synergy. Writing in a personal style gives every person the ability to better express him or herself and therefore better purify thoughts and ideas in this style of writing. The bottom line: This out-of-the-heart style writing triggers good quality writing.
This blog will be focused on management; Management in an era of knowledge. The 21st century is characterized as a knowledge century and we are knowledge workers. In other words, knowledge is a central component in workers occupation and success. The first to develop this perception of knowledge workers and knowledge workers management was Peter Druker. I will not broaden here on his ideas, as there is much to be said and it justifies a list of its own.
We, as managers, should act differently than as we did a world where knowledge was less central. The knowledge is so important nowadays, for proper work, that it affects all aspects of work and management: We must take it into consideration when we hire people (how do we choose appropriate employees when existing knowledge is so important, sharing it into the organization and expanding it is critical); We must take it into consideration when we think how to develop and cultivate worker and we deal with employees retention. We must take it into consideration when we analyze our core competences (yes, we are one small global village); We must take it into consideration when we think about our relations with our customers (think about the sick person coming to the Doctor with a list of medicines recommended in the Internet and specific knowledge that even the Doctor didn't know about); We must take think differently when we analyze our competitors (understanding that it is so easy for them to know what we know and what guides us in our activities); etc.
When I blog, I bring with me three dimensions of myself:
- Me as a manager, dealing we all of these issues like each one of you, every day, every hour;
- Me dealing with Knowledge Management and therefore very aware to the needs, the possible solutions, but also aware to how hard it is to really implement them into the organization;
- And me, being a person, with values I was brought up to and over years crystallized me to whom I am today.
I do hope this blog interests you the readers and helps you thinking and dealing with management in the era of knowledge.
I hope to receive your comments and learn from them, as the talk backs do give us an additional dimension and enrich the readers and the writer.
I will be happy to hear from you ideas and issues concerning managing in the ear of knowledge that you wish I blog on in these lists.
It takes time for a good blog to materialize and find its place. I thank you in advance for your trust and patience.